Support and Maintenance

The support that's here for you when you need it.

Dedicated Support Team • 24/7 Support Available • Critical Support • Advanced Server Monitoring

24/7 support for retailers

  • 24/7 support
  • Application and infrastructure support
  • Support ticketing system
  • Service level agreement
  • Performance audits
  • Magento upgrades and patches
  • Advanced application monitoring
  • Server monitoring

As a development partner, one of our most crucial roles is the day-to-day support and maintenance of our customers websites. We understand the importance of being readily available to handle any issue at the moment it arises and the commercial impact slow responses to important issues can have.

If you aren’t receiving the level of service and support your ecommerce store needs or your requirements have changed, contact us to find out how our team can help.

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Send us your questions

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We approached Space 48 as we were looking for Magento experts who could create a responsive site. The team worked closely with us throughout the process and made our vision a reality. The site looks and works just as we hoped – excellent job!

Rachel Jones, Head of Ecommerce, Charlotte Tilbury

ecommerce / 24.02.17

6 ways to streamline your customer checkout to increase conversions

Achieving a high conversion rate relies on an optimised checkout process. Here we explain some of the key principles for …

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ecommerce / 14.02.17

6 strategic ways to improve your ecommerce store’s performance

Our Head of Insight, Oliver discusses the key ways to improve your ecommerce store’s performance and deliver great customer experience …

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News / 10.02.17

Magento Masters: Makers for 2017

Our Technical Director, Tony Brown was recently appointed as a Magento Maker for 2017 in the Magento Masters program. The …

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News / 09.02.17

WIN a ticket to Magento Imagine!

With just less than two months to go, we’ve found ourselves with a spare ticket for Magento Imagine 2017. So …

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Think we could be the right partner for your business?