Support and Maintenance

The support that's here for you when you need it.

Dedicated Support Team • 24/7 Support Available • Critical Support • Advanced Server Monitoring

24/7 support for retailers

  • 24/7 support
  • Application and infrastructure support
  • Support ticketing system
  • Service level agreement
  • Performance audits
  • Magento upgrades and patches
  • Advanced application monitoring
  • Server monitoring

As a development partner, one of our most crucial roles is the day-to-day support and maintenance of our customers websites. We understand the importance of being readily available to handle any issue at the moment it arises and the commercial impact slow responses to important issues can have.

If you aren’t receiving the level of service and support your ecommerce store needs or your requirements have changed, contact us to find out how our team can help.

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We approached Space 48 as we were looking for Magento experts who could create a responsive site. The team worked closely with us throughout the process and made our vision a reality. The site looks and works just as we hoped – excellent job!

Rachel Jones, Head of Ecommerce, Charlotte Tilbury

Ecommerce / 17.10.17

Top 5 ecommerce metrics to benchmark against competitors

In ecommerce, benchmarking your most important metrics helps you set realistic goals and targets, pinpoint your brand’s strengths and weaknesses, …

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Ecommerce / 13.10.17

5 examples of effective ecommerce checkout processes from top retail brands

Streamlining the checkout process is key for achieving more conversions. Discover 5 great examples of effective ecommerce checkout processes demonstrated …

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Ecommerce / 11.10.17

How to install and use the Facebook Pixel: a guide for ecommerce marketers

The Facebook Pixel is a great feature for tracking user activity and retargeting visitors and customers with relevant paid social …

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Ecommerce / 02.10.17

Don’t fear attribution: why awareness channels are still crucial in ecommerce

Despite the emergence of new digital channels in ecommerce, it’s important to understand the impact of more traditional, awareness-based channels …

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Think we could be the right partner for your business?