Support and Maintenance

The support that's here for you when you need it.

Dedicated Support Team • 24/7 Support Available • Critical Support • Advanced Server Monitoring

24/7 support for retailers

  • 24/7 support
  • Application and infrastructure support
  • Support ticketing system
  • Service level agreement
  • Performance audits
  • Magento upgrades and patches
  • Advanced application monitoring
  • Server monitoring

As a development partner, one of our most crucial roles is the day-to-day support and maintenance of our customers websites. We understand the importance of being readily available to handle any issue at the moment it arises and the commercial impact slow responses to important issues can have.

If you aren’t receiving the level of service and support your ecommerce store needs or your requirements have changed, contact us to find out how our team can help.

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Send us your questions

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We approached Space 48 as we were looking for Magento experts who could create a responsive site. The team worked closely with us throughout the process and made our vision a reality. The site looks and works just as we hoped – excellent job!

Rachel Jones, Head of Ecommerce, Charlotte Tilbury

Magento / 17.05.17

5 key benefits of Magento Social for your ecommerce business

Magento Social offers a timely solution for merchants seeking an easy and effective way to integrate social channels with their …

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Ecommerce / 12.05.17

Meet our Creative Director: discussing the fundamentals of effective UX design

Space 48 Creative Director, Anna is responsible for the design and UX (user experience) of our award-winning ecommerce websites. We …

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Magento / 10.05.17

How to rescue your Magento 2 ecommerce project

Inadequate support, lack of visibility and incorrect configuration sound familiar? Space 48’s Technical Director, Tony Brown, offers his expert advice …

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Ecommerce / 28.04.17

Key questions to ask of your ecommerce development agency

When tendering for a big ecommerce project, it’s important to help development agencies understand your company’s vision. Here are the …

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Think we could be the right partner for your business?