Support and Maintenance

The support that's here for you when you need it.

Dedicated Support Team • 24/7 Support Available • Critical Support • Advanced Server Monitoring

24/7 support for retailers

  • 24/7 support
  • Application and infrastructure support
  • Support ticketing system
  • Service level agreement
  • Performance audits
  • Magento upgrades and patches
  • Advanced application monitoring
  • Server monitoring

As a development partner, one of our most crucial roles is the day-to-day support and maintenance of our customers websites. We understand the importance of being readily available to handle any issue at the moment it arises and the commercial impact slow responses to important issues can have.

If you aren’t receiving the level of service and support your ecommerce store needs or your requirements have changed, contact us to find out how our team can help.

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Send us your questions

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We approached Space 48 as we were looking for Magento experts who could create a responsive site. The team worked closely with us throughout the process and made our vision a reality. The site looks and works just as we hoped – excellent job!

Rachel Jones, Head of Ecommerce, Charlotte Tilbury

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New trends and technology shaping ecommerce business strategies

Within the ever-evolving digital landscape, ecommerce businesses are continually under pressure to meet the fast-moving expectations of modern consumers. Here …

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Magento / 16.06.17

Magento 2 tutorial: admin panel walk-through

Here we talk you through some of the design and navigation changes in the key areas within the Magento 2 …

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Ecommerce / 15.06.17

How to improve user experience by understanding product attributes

Product attributes in Magento are the characteristics that define your products, enable consumers to search, filter and compare products, and …

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Ecommerce / 08.06.17

How to turn browsers into buyers on your ecommerce website

Our Head of Insight, outlines his key tactics for turning browsers into buyers and discusses the common consumer pain points …

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Think we could be the right partner for your business?