Support and Maintenance

The support that's here for you when you need it.

Dedicated Support Team • 24/7 Support Available • Critical Support • Advanced Server Monitoring

24/7 support for retailers

  • 24/7 support
  • Application and infrastructure support
  • Support ticketing system
  • Service level agreement
  • Performance audits
  • Magento upgrades and patches
  • Advanced application monitoring
  • Server monitoring

As a development partner, one of our most crucial roles is the day-to-day support and maintenance of our customers websites. We understand the importance of being readily available to handle any issue at the moment it arises and the commercial impact slow responses to important issues can have.

If you aren’t receiving the level of service and support your ecommerce store needs or your requirements have changed, contact us to find out how our team can help.

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Send us your questions

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We approached Space 48 as we were looking for Magento experts who could create a responsive site. The team worked closely with us throughout the process and made our vision a reality. The site looks and works just as we hoped – excellent job!

Rachel Jones, Head of Ecommerce, Charlotte Tilbury

News / 18.08.17

GDPR in ecommerce: opportunity or pain in the £$$?

How the roll out of the General Data Protection Regulation (GDPR) law will affect your ecommerce business, plus how to …

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Magento / 15.08.17

Troubleshooting your Magento 2 website

Having some teething problems with your Magento 2 website? Space 48’s Technical Director and revered Magento Master, Tony Brown, offers …

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Ecommerce / 05.08.17

Boost your ecommerce website performance with customer reviews and UGC

User-generated content (UGC) is becoming increasingly crucial for retailers and adding customer reviews to your ecommerce website is all part …

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Ecommerce / 28.07.17

How to increase revenue with great customer experience

Ecommerce Strategist at Space 48, Stephen Elldred, leads you through the steps towards creating great customer experience to increase revenue …

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Think we could be the right partner for your business?