Support and Maintenance

The support that's here for you when you need it.

Dedicated Support Team • 24/7 Support Available • Critical Support • Advanced Server Monitoring

24/7 support for retailers

  • 24/7 support
  • Application and infrastructure support
  • Support ticketing system
  • Service level agreement
  • Performance audits
  • Magento upgrades and patches
  • Advanced application monitoring
  • Server monitoring

As a development partner, one of our most crucial roles is the day-to-day support and maintenance of our customers websites. We understand the importance of being readily available to handle any issue at the moment it arises and the commercial impact slow responses to important issues can have.

If you aren’t receiving the level of service and support your ecommerce store needs or your requirements have changed, contact us to find out how our team can help.

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Send us your questions

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We approached Space 48 as we were looking for Magento experts who could create a responsive site. The team worked closely with us throughout the process and made our vision a reality. The site looks and works just as we hoped – excellent job!

Rachel Jones, Head of Ecommerce, Charlotte Tilbury

Magento / 24.03.17

Meet our website development leads

When planning large-scale projects for your ecommerce business, choosing the right developers to work with is crucial. Here we give …

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Magento / 17.03.17

Most common mistakes with Magento 2 websites and how to avoid them

As specialist developers of Magento and Magento 2 ecommerce websites, we come across a lot of avoidable issues on ecommerce …

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ecommerce / 15.03.17

Biggest missed opportunities in ecommerce revealed

Whether it’s businesses not using suitable acquisition channels, underutilising automation and personalisation or not having adequate resources dedicated to research …

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Magento / 27.02.17

4 things to consider when selecting Magento 2 payment gateway integrations

Choosing which payment methods are the most suitable for your ecommerce store can be a tricky decision. Here we offer …

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Think we could be the right partner for your business?