Support and Maintenance

The support that's here for you when you need it.

Dedicated Support Team • 24/7 Support Available • Critical Support • Advanced Server Monitoring

24/7 support for retailers

  • 24/7 support
  • Application and infrastructure support
  • Support ticketing system
  • Service level agreement
  • Performance audits
  • Magento upgrades and patches
  • Advanced application monitoring
  • Server monitoring

As a development partner, one of our most crucial roles is the day-to-day support and maintenance of our customers websites. We understand the importance of being readily available to handle any issue at the moment it arises and the commercial impact slow responses to important issues can have.

If you aren’t receiving the level of service and support your ecommerce store needs or your requirements have changed, contact us to find out how our team can help.

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Send us your questions

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We approached Space 48 as we were looking for Magento experts who could create a responsive site. The team worked closely with us throughout the process and made our vision a reality. The site looks and works just as we hoped – excellent job!

Rachel Jones, Head of Ecommerce, Charlotte Tilbury

Marketing / 17.11.17

Hacking growth with referral marketing: 7 tactics for success

Referral marketing is an incredibly effective form of marketing for increasing sales and conversions. Discover the fundamentals of referral marketing …

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Ecommerce / 14.11.17

The very best ecommerce tools for automating processes

Read our recommended tools and tactics to automate key processes and allow you to become more analytical and data-driven.

Ecommerce / 10.11.17

Free shipping for Xmas ecommerce campaigns: yes or no?

As we head towards the end of the year, Xmas and New Year campaigns are high on the agenda for …

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News / 07.11.17

Jon Woodall on moving Space 48 to Manchester

We recently caught up with Jon Woodall on why he chose to relocate the Space 48 head office to Manchester …

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Think we could be the right partner for your business?