Design and Customer Experience for B2B ecommerce

3 ways to create a more convenient customer experience with personalisation

How website design style guides help designers and developers

Why Prototype Design Is Essential to Your Website Design Process

Facebook marketing grow your business with retargeting

Bringing Product Photography to Life on Ecommerce Websites

We’re testing Product Visualisation Software. Here’s what we’ve discovered so far. What’s next for product photography on ecommerce websites? When it all boils down to it, product visuals are the star players of on-page content. Without it, keyword-rich content, competitive, […]

3 steps to increase your checkout conversions

Don’t get caught out by poorly considered checkout experiences. In the UK alone over 45% of shoppers have abandoned a purchase because of payment-related issues. It’s an instant loss of sales. But something that can be fixed. To give you the answers […]

Support Initiatives for Merchants: COVID-19 Responses

We’re in a very strange period in our lifetimes, a period that hopefully none of us will ever have to go through again. The COVID-19 crisis has impacted everyone in one way or another. Whether you’re a business owner that’s […]

How to boost ecommerce sales with immersive content (with examples)

Today, brands throughout Retail are giving significant weight to the User Experience (UX), Content and Design. The aspiration? To create digital experiences that delight – journeys that make it easy for the customer to find the right product, at the […]

How retailers can get started with CX

Start your CX journey with a W.A.V.E    CX (Customer Experience) is a hot topic in 2020, and is fast becoming a key differentiator influencing where customers decide to shop. And how. Why? Because customers are all starting to share […]

Choosing an ecommerce platform in 2021

The best ecommerce platform for your business is one that provides the technical efficiency and robustness to ensure you reach your ecommerce objectives.  Your ecommerce platform is the lifeline of your online store. It has the potential to be your […]

Ecommerce Email Marketing Webinar

Lessons learnt from User Testing at Space 48

I have worked in ecommerce for almost a decade now. My role as consultant, adviser and evangelist is somewhat based on the assumption that I know roughly what I’m talking about, and yet, like everyone else, I don’t know what […]

5 Google Ads Tips To Help Increase Your Revenue & Profitability

Whether you love it or love to hate it, Google Ads is still a key acquisition channel for a lot of eCommerce retailers and often the channel that retailers turn to, to quickly fuel additional growth. In more recent times, quite […]

#EcommerceClinic Webinar – Space 48

The discussion with Nosto: ‘Nurturing Customers with Personalisation’ We recently held our first #EcommerceClinic webinar and live Q&A with special guest and leading personalisation partner, Nosto. The webinar offered advice to retailers on how personalisation can be used to nurture […]

Debunking the Myths of Ecommerce #4: Conversions and Performance

Measuring and monitoring your conversion rate and performance is crucial for any ecommerce business. It’s important to be aware of which factors and actions taken on your online stores lead to conversions and sales. However, too many retailers make assumptions […]