How retailers can get started with CX

Start your CX journey with a W.A.V.E    CX (Customer Experience) is a hot topic in 2020, and is fast becoming a key differentiator influencing where customers decide to shop. And how. Why? Because customers are all starting to share […]

What to do if your site project won’t launch before Magento end of life

Magento 1 end of life (EOL). Deadline day is looming. June 2020. Put it in your diaries.  But you knew that already – particularly if you’ve spent months worrying that your new website project will not be ready in time. […]

The new Space 48. A decade in the making.

Welcome to Space 48; the home of seamless considered ecommerce & CX. A reimagined Space 48 where we do tomorrow’s thinking, today.  This 5-minute read is a BTS look at how we got to this stage of our journey.  Imagining […]

5 Realistic Ecommerce Trends 2020

Type ‘Ecommerce Trends 2020’ in your search engine. What you’ll find is a range of articles that make reference to the opportunities provided by new tech. AI. Voice Search. Automation. You name it. These wonderfully big ideas; promising new ways […]

8 ecommerce events to attend 2020 (+ FREE template)

There are hundreds of ecommerce and retail events out there that claim to deliver the best experience for their delegates. However, in reality, we’re often left disappointed – yearning for something truly refreshing, useful and most importantly, informative.  Filtering the […]

Choosing an ecommerce platform in 2020

The best ecommerce platform for your business is one that provides the technical efficiency and robustness to ensure you reach your ecommerce objectives.  Your ecommerce platform is the lifeline of your online store. It has the potential to be your […]

Magento 1: 5 reasons we’ll miss you

So, here we are. 2020. The end of the road for Magento 1. And what a road it has been. Some 230,000 retailers worldwide have benefitted from over 10 years of releases. Countless extensions have been created. Numerous third-party systems […]

Ecommerce Email Marketing Webinar

With expert insights from Space 48’s Oliver Lees and Oracle Bronto’s Alex Weston, this webinar is perfect for anyone working in ecommerce looking to increase their revenue through their email channel. Topics covered; Popups Personalisation & Segmentation Welcome Series Cart Recovery […]

Shopify Unite 2019 Round Up & Announcements

Imagine 2019 Roundup

The sun has set on another year of the Magento Imagine Conference. Almost a year on from their acquisition by Adobe and only a month since the announcement of the CEO, Mark Lavelle, stepping down, it was destined to be […]

What we learned at Adobe Summit 2019

While some of the Space 48 team headed to Las Vegas for Magento’s Annual Imagine Conference (read the roundup), we also made our inaugural visit to the EMEA Adobe Summit at London’s Excel. Billed as the Digital Experience Conference we […]

Digital Style Event and Whitepaper – Innovate to Disrupt

Space 48 recently took part in the Digital Style conference in Manchester, bringing brands including Charlotte Tilbury, WH Smith and Manière De Voir together, to share how they are succeeding in a market place reported to be worth £70 billion […]

How to Create a Rock-Solid Customer Retention Strategy for Ecommerce

Retailers are shifting their focus from acquisition to retention, as increasing your customer lifetime value is key for the long-term success of your business. Increasing customer retention by just 5% can boost your profits from 25 – 95%! Brands must […]

Lessons learnt from User Testing at Space 48

I have worked in ecommerce for almost a decade now. My role as consultant, adviser and evangelist is somewhat based on the assumption that I know roughly what I’m talking about, and yet, like everyone else, I don’t know what […]

Ask the Masters ecommerce webinar from Magento Imagine

#ASKTHEMASTERS WEBINAR LIVE FROM MAGENTO IMAGINE Space 48 and Wagento team up for another installment of our monthly series of live Magento ecommerce webinars and Q&As, this time broadcasting live from Las Vegas! Webinar Recording Webinar date: Wednesday, 25th April 2018 (9pm BST) Registration link: The “join the webinar” […]

UK Ecommerce Awards 2019

The dust has settled and hangovers have abated from the inaugural UK eCommerce Awards. We take a look back at the evening and what made it so special. Space 48 founder and Managing Director Jon Woodall had the idea for […]

Getting Up To Speed With Progressive Web Apps

Tom Robertshaw is Space 48’s Ecommerce Evangelist and has appeared at various events and conferences this year, discussing progressive web apps, including Magento Meetup London and Magento Imagine 2018! He has compiled this handy guide to getting started with progressive […]

Ask the Masters Magento ecommerce webinar

Space 48 and Wagento team up again for the second installment of our new series of live ecommerce webinars and Q&As, as we talk all things Magento with special guest Vinai Kopp!   Webinar date: Wednesday, 28th March 2018 (5pm GMT) Registration link: The “join the webinar” […]

5 Google Ads Tips To Help Increase Your Revenue & Profitability

Whether you love it or love to hate it, Google Ads is still a key acquisition channel for a lot of eCommerce retailers and often the channel that retailers turn to, to quickly fuel additional growth. In more recent times, quite […]

Ask the Masters Magento ecommerce webinar with Wagento

Space 48 has teamed up with Wagento for the first in a new series of live webinars and Q&As for all things Magento. Webinar details: Date: 4pm GMT, Thursday 21st February 2018 Hashtag: #AskTheMasters Log-in link: This will be emailed to you in […]

#EcommerceClinic Webinar – Space 48

The discussion with Nosto: ‘Nurturing Customers with Personalisation’ We recently held our first #EcommerceClinic webinar and live Q&A with special guest and leading personalisation partner, Nosto. The webinar offered advice to retailers on how personalisation can be used to nurture […]

#TalkMagento webinar

The discussion: ‘What to consider when replatforming to Magento 2’ We recently held our first #TalkMagento webinar on the considerations retailers face when replatforming to Magento 2. The webinar took place on the 25th May and was the first in […]

10 common ecommerce mistakes made by fast growing retailers (by someone who’s been there)

Pete Robertshaw spent 14 years at the retailer Better Bathrooms, beginning in IT and working his way up to oversee all aspects of the technology side of the business, including the ecommerce operation.

Thread.com excels with personalisation at its core.

It’s not often that I have an ecommerce experience that inspires me to write about it, and certainly not one that’s as revolutionary as Thread.com.

User surveys, they’re an easy way to get started with your UX research

User research, it’s a massive job, it takes up lots of time, costs a whole heap to do and in the end, you have a bunch of woolly data that you don’t know what to do with….. WRONG.

How To Be The Best Ecommerce Email Marketer in 2019

We recently held a webinar with our partners Oracle Bronto focused on top tips for eCommerce email marketers.This webinar is perfect for anyone working in eCommerce email marketing teams to sense check their approach and identify new opportunities for revenue growth.

A MagentoLive EU 2018 Digest

An autumnal Magento Live in Barcelona brought us the latest announcements from the newly acquired Adobe company. There’s a lot of positives to close the year out on; the 2.3 release, Adobe, Amazon and Google Shopping integrations as well as a […]

Preparing Your Ecommerce Business For Black Friday & Cyber Monday

DISCLAIMER: This is not a Black Friday blog post filled with generic stats. It’s a strategy and implementation piece focused on helping ecommerce teams drive results through easy tweaks and considerations. Happy reading!

The Future of B2B in eCommerce

eCommerce is an extremely fast paced, rapidly changing industry which makes things extremely exciting for those in it, but it can also be hard to keep up. Technology advances by the day and with that, brings more tools for businesses […]

Magento 1 End of Life 2020: What does this mean for retailers?

So, the news is out. Magento 1 will stop being supported at the end of June 2020. With over 250,000 retailers using Magento Commerce worldwide, the question is, what do they do now?

Managing sensitive customer data in development environments

Our team in Bath have recently been working on a data anonymisation project and found some really interesting insights, that as a team we wanted to share with the wider development world. We’ve always been passionate about sharing, and that’s […]

Top Tools and Technology to Enhance Your Omnichannel Retail Strategy

Taking an omnichannel approach in retail is becoming increasingly important, as modern consumers expect a seamless user journey, wherever and whenever they browse and shop for products. Brands must leverage new technologies and utilise the tools available to them, to […]

Free Ecommerce Checklist: UX Essentials for Retailers

Today’s shoppers have heightened expectations of ecommerce store capabilities. They want quick and easy ways to browse for products and a frictionless route to purchase. Our Creative Director and UX specialist Anna Green has put together this great checklist which outlines the […]

10 Effective Email Marketing Tactics to Drive Ecommerce Conversions

Email marketing and ecommerce go hand-in-hand and email has long been a retailer’s most effective channel for nurturing customer relationships and encouraging repeat purchases. Despite the introduction of new data rules and marketing consent under The GDPR, email will continue […]

10 years of Space 48

Today we celebrate Space 48’s Tenth Birthday. It’s hard to believe it’s been that long! We started the day with our monthly business update, with a lot of reminiscing about where it all began. Back in 2008, our MD & […]

Debunking the Myths of Ecommerce #4: Conversions and Performance

Measuring and monitoring your conversion rate and performance is crucial for any ecommerce business. It’s important to be aware of which factors and actions taken on your online stores lead to conversions and sales. However, too many retailers make assumptions […]

The Rise of Fast Fashion: High Street vs Online Fashion Retailers

Yet another high street brand was in the news recently to announce profits slumps and the closure of a large number of stores across the UK. House of Fraser is the latest fashion retailer to take a hit, but at […]

How to Harmonise the Online and Offline Shopping Experience

The term “omnichannel” is often misinterpreted or wrongly attributed in the retail industry. Omnichannel commerce is not just about integrating your ecommerce website with other channels. And it’s goes beyond personalisation and retargeting. Harmonising the online and offline shopping experience is the […]

The Complete Guide to Choosing the Right Ecommerce Platform

At Space 48 we are incredibly lucky to have a number of team members that are extremely well respected in the ecommerce space and for good reason. Both our MD Jon Woodall and our Ecommerce Evangelist Tom Robertshaw have been […]

Ecommerce Guide to Optimising Your PPC Strategy

Get our expert insights for optimising your PPC strategy and learn the latest tactics and best practices for ensuring you get the maximum impact from your campaigns and a healthy return on investment. Get this handy PPC guide for retailers!