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Space48
Services / Commerce Experience

It’s simple. The better your CX the more you sell.

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You want to stand out from the crowd, delight your customers and increase sales but your commerce experience is letting you down.

Space 48 creates commerce experiences that are designed for the way people behave and not how we think they behave. We create solutions that truly add value to your customers. Turning metrics into meaning, then turning that meaning into bigger online profits.

Wholesale Domestic: A Google Ad strategy that achieved a 27% increase in ROAS.

How we can help your commerce experience

UX/UI Web Design

Your users want an online experience that is seamless, relevant, and efficient. Our UX/UI designers use empathy, research, design and data science to create compelling customer experiences. The result? Online sales success.

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User Experience and Research

You need to understand your customer. Our user experience and research services allow you to step into their shoes. See your business from your customer’s point of view and create outstanding online experiences. Watch your profits grow.

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Performance Marketing

You want to grow your audience and attract more customers to your online store.
Our data and results-driven approach to growth marketing will drive more sales and revenue for your business.

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Strategy & Consultancy

Creating an ecommerce strategy that drives results can be difficult and complex. Our Strategy & Consulting team have experience in creating digital commerce roadmaps and consultancy that delivers performance. 

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Data and Analytics Consultancy

Are you struggling to maximise the use of your data and analytics to help drive results? Our data experts can provide clear recommendations to use your data to its fullest potential. Be confident in making key business decisions. 

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Conversion Rate Optimisation

Getting consistent traffic but not converting sales? Conversion Rate Optimisation analyses the user experience at all touchpoints to identify friction in the user journey. Find out what works best for your audience and watch your sales convert. 

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Ecommerce Training

Are you wanting to bring your ecommerce tasks in-house but worried about the skill gap? Look no further. Our consultants offer on-hand training to bridge the gap and skill up your teams. Invest in the future of your team and online business. 

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Commerce Experience Audits

Know you want more from your Commerce Experience but not sure what? We offer comprehensive audits across channels that will delve deep into your customer’s interactions with your brand. Insights that will help you to make better decisions and thrive online.

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Our process

Our expertise

Our Commerce Experience team is made up of ecommerce consultants, UX and UI designers, data & analytics experts, digital marketing specialists and acquisition strategists to ensure we can provide you with the ultimate return on your investment.

Holli

Head of CX

Stephen

Strategy Director

Pete

Digital Commerce Consultant

Lee

Acquisition Strategist

What our clients say:

This was the second time I have worked with Space48 and they delivered again in a challenging situation. Their experience and ways of working shone through in being able to respond in a proactive way to all challenges meaning the replatform was delivered on very tight timelines to an extremely high standard. The key for me was that it really felt like they were an extension of our team and were as invested in delivering for us rather than just an agency who just worked to ticket, this collaborative approach has already shown dividends in our metrics and we are now planning out our future work with them.

Cat Evans, CMO at tech21

Want us to help with your CX so you can sell more?

If you have a project you would like to talk to us about please fill out this form so we can get in touch with you.