Tags - CX
May 10, 2023
What You Need To Know About GA4 & The Sunsetting Of Universal Analytics
What You Need To Know About GA4 & The Sunsetting Of Universal Analytics With Google’s Universal Analytics deadline fast approaching, our Acquisition Strategist, Jen Riley has collated the most frequently asked questions we’ve received about Google’s newest version of its […]
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January 1, 2021
Upgrading to Google Analytics 4 (GA4)
2020 was definitely a year of extraordinary changes in all aspects of our lives, and technology was no different. There have been rapid shifts in the way people use it to connect, engage and interact with family, friends, and brands. […]
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June 16, 2020
Menkind: A giant leap for their commerce experience
Highstreet retailer, Menkind, has selected Space 48 as their ecommerce agency of choice to optimise their online store experiences. Since 2001, Menkind has been leading the way in gifts and gadgets, stocking innovative and original products as well as licensed merchandise across the UK. […]
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May 12, 2020
Succeeding with ecommerce in a COVID-19 world
In just a few weeks, the business landscape has changed. Covid-19 has caused one of the most radical disruptions to buying habits ever seen – with customers forced to stay at home instead of eating in restaurants, drinking in bars, […]
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April 8, 2020
Support Initiatives for Merchants: COVID-19 Responses
We’re in a very strange period in our lifetimes, a period that hopefully none of us will ever have to go through again. The COVID-19 crisis has impacted everyone in one way or another. Whether you’re a business owner that’s […]
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April 7, 2020
How to boost ecommerce sales with immersive content (with examples)
Today, brands throughout Retail are giving significant weight to the User Experience (UX), Content and Design. The aspiration? To create digital experiences that delight – journeys that make it easy for the customer to find the right product, at the […]
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February 19, 2020
How retailers can get started with CX
Start your CX journey with a W.A.V.E CX (Customer Experience) is a hot topic in 2020, and is fast becoming a key differentiator influencing where customers decide to shop. And how. Why? Because customers are all starting to share […]
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February 8, 2019
User surveys, they’re an easy way to get started with your UX research
User research, it’s a massive job, it takes up lots of time, costs a whole heap to do and in the end, you have a bunch of woolly data that you don’t know what to do with….. WRONG.
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June 15, 2017
Improving UX: understanding product attributes
As Magento developers, brands come to us with ecommerce websites in all sorts of different conditions. A common area in need of improvement is product attribution. Merchants must listen to customers to create the best possible browsing experience and route […]
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